Insights
What we're thinking about, building toward, and learning along the way.
February 12, 2026
I ran a program once — facilitators were outstanding, evaluations came back 4.8 out of 5. Three months later nothing had changed. That one stung because I'd built the thing.
Read more →January 28, 2026
I sat in an IBP review once where the sales forecast, the operations plan, and the finance target were off by 22% from each other. Everyone in the room knew it. Nobody said it out loud.
Read more →January 14, 2026
We've been building AI into actual workflows for the past year. Not proofs of concept. Not demos for leadership. And here's the thing nobody at the conferences is saying: most of the value had nothing to do with the AI.
Read more →October 15, 2025
I have a theory that you can predict whether a transformation will succeed by looking at where "change management" shows up in the project plan. If it's a single line item around week three, it's going to stall.
Read more →August 19, 2025
I've deployed these platforms at enterprise scale. I've been the person standing in front of a VP six months after launch trying to explain why the adoption numbers aren't where the vendor demo said they'd be. So I have feelings about this.
Read more →May 6, 2025
We're married. We should probably get that out of the way first. Yes, we work together. No, it's not weird. Or maybe it is and we've just been doing it long enough that we can't tell anymore.
Read more →March 10, 2025
Every time something goes wrong — a port backs up, a supplier goes dark, tariffs shift overnight — the first call is always the same: "We need better visibility." Then someone buys a platform. Then someone builds a dashboard. Then the next disruption hits and nobody trusts it anyway.
Read more →We're always looking for the next problem worth solving.
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